Video Transcript:
00:00:00:00 – 00:00:18:14 The advantage of buying a new home is the warranty. BC 2-5-10 Warranty is there to protect new home buyers.
00:00:18:14 – 00:00:32:07 Which covers two years, parts, materials and labor. The five year covers the building envelope, water ingress, that sort of thing. And ten years covers structure.
00:00:32:09 – 00:00:48:12 Anthem’s approach to homeowner care is unique. We’re on site checking the home, working closely with not only construction but development, sales, marketing to make sure that we are all aligned when we turn over the home to you.
00:00:48:14 – 00:01:01:14 In your orientation, you go through the home with one of our representatives. We show you how everything works, so that set up for success you move in.
00:01:01:16 – 00:01:21:11 I think the surprising thing maybe most new homebuyers don’t understand, their home comes with a certain level of maintenance that’s required for them to do. Things like changing HVAC filters, maintaining the silicone around shower and tub enclosures. It really will benefit their home in the long run.
00:01:21:17 – 00:01:34:20 One of the common misunderstandings is that after you move in, a building still settles within the first year. There’s going to be different issues, maybe alignment in the doors, drywall cracks.
00:01:35:01 – 00:01:49:05 It’s not a structural default. It’s not anything to be alarmed about, it’s actually a normal process in any new building. 99% of the buildings that are built in BC never have a structural issue.
00:01:49:10 – 00:02:03:18 If you come across something that’s not quite right in your home, please feel free to reach out to our Anthem Homeowner Care team. We’re there to answer any questions, guide you through any maintenance items, and schedule any repairs should that be needed.
00:02:03:18 – 00:02:17:06 I think the one thing I want people to know about homeowner care is that we really do care about you and your home.
00:02:17:08 – 00:02:20:08 [Crew] Excellent.
[Shara] Thanks everyone.
[Crew]Thank you, Yay